Years ago, when you wanted to go on vacation, there was a limited option. You had to hoof it down to your local travel agency and explore through some travel brochures. Then, when you made your selection, you'd sit across the desk from your travel agent while they entered all the information on their green monochrome computer screen. Travel agents were the keepers of all travel information. Their life was the stuff of dreams. We thought they had been everywhere and knew everything about world travel. They were the rock stars of the world.Then, a few things came. First, the airlines decided they didn't need journey agents anymore and they pulled the plug on agent commissions. This didn't work out so well for the airlines as evidenced by the number of them who went under in the aftermath. Many agencies rejected to sell airline tickets without receiving a commission. Why should they work for free? So, things started to change from what had once been a very structured agency model created by the Airlines Reporting Commission into an industry that was evolving into something new one.Then, the second thing happened. The arrival of the internet connection in the society changed the image of travel forever. Information is readily available 24 hours a day related to any aspect of travel you can imagine - from luxury journey trips in the world to staying at a Sato hostel in Europe . Whatever your budget or interest, the internet can open up a whole new world of options available to you for journey trip etc.However, with the help of information now available to users, is there still a need for the journey agent? Can't users just figure this all out on their own now? I consider they could try. But, why would they want to?the best Travel agents provide the advantage of their expertise in dealing day in and day out with travel providers. They still control the "secret knowledge" of the travel business, just in a other way now. Plus, the services of a travel agent are usually free to consumers, as agents are paid commissions by suppliers.
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